325 Students
Strong line managers help teams stay productive, engaged, and focused on achieving organisational goals. This Line Management course introduces the essential leadership, communication, and people management skills needed to effectively supervise employees, support performance, and build positive workplace relationships. It is designed to reflect the expectations of modern Canadian workplaces across a wide range of industries. Whether you’re a new …
Strong line managers help teams stay productive, engaged, and focused on achieving organisational goals. This Line Management course introduces the essential leadership, communication, and people management skills needed to effectively supervise employees, support performance, and build positive workplace relationships. It is designed to reflect the expectations of modern Canadian workplaces across a wide range of industries.
Whether you’re a new supervisor, aspiring manager, team leader, business owner, or experienced employee preparing for a leadership role, this course explores coaching, performance management, employee relations, conflict resolution, talent development, and workplace communication. These skills are valuable in corporate offices, healthcare, retail, manufacturing, education, government, and service industries throughout Canada.
Study online at your own pace and fit learning around your schedule. Earn a recognised certificate upon completion and develop the confidence to lead teams effectively while supporting organisational success.
Please note: This Line Management Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
This course is ideal for:
All of our courses, including this Line Management Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Start by exploring the responsibilities of a line manager and how effective leadership contributes to employee engagement, operational efficiency, and organisational success in Canadian workplaces.
Great managers help employees grow as well as perform. This module explains how coaching and mentoring can improve confidence, strengthen capabilities, and support long-term career development.
Managing people involves more than assigning tasks. Learn how to supervise teams effectively, motivate employees, provide constructive guidance, and support workplace wellbeing through positive leadership.
Successful organisations invest in their people. Explore strategies for identifying talent, supporting employee development, succession planning, and retaining high-performing team members.
Clear communication strengthens teamwork and reduces misunderstandings. Discover techniques for active listening, delivering feedback, leading conversations, and building trust with employees.
Performance reviews provide opportunities for growth and improvement. Learn how to conduct fair appraisals, set achievable objectives, monitor progress, and encourage continuous development.
Supporting employee wellbeing is an important leadership responsibility. This module explores workplace stress, resilience, workload management, and practical approaches to creating healthier work environments.
Effective managers organise both their own work and their team’s responsibilities. Learn how to prioritise tasks, manage competing deadlines, delegate effectively, and improve productivity.
Positive workplace relationships encourage collaboration and engagement. Explore approaches to building trust, maintaining respectful communication, addressing concerns, and supporting an inclusive workplace culture.
Conflict can arise in any workplace, but effective managers know how to respond constructively. Learn practical techniques for resolving disagreements, facilitating discussions, and maintaining positive working relationships.
Complete the course by gaining an overview of employment responsibilities relevant to Canadian workplaces. You’ll explore key concepts such as workplace rights, employer responsibilities, human rights, occupational health and safety, and fair employment practices while recognising that employment legislation varies by province and territory.
Yes. The course is designed for beginners, aspiring managers, supervisors, and anyone looking to develop leadership and people management skills.
Yes. The course reflects management practices commonly used across Canadian organisations and includes an overview of employment responsibilities relevant to Canadian workplaces.
You’ll learn coaching and mentoring, communication, performance management, employee relations, conflict resolution, talent management, stress management, and time management.
Yes. The course introduces key employment concepts relevant to Canadian workplaces, including workplace rights, health and safety, human rights, and employer responsibilities. It also recognises that employment legislation differs between provinces and territories.
Yes. The course is fully online and self-paced, allowing you to study from anywhere in Canada whenever it suits your schedule.
Yes. Upon successful completion, you’ll receive a recognised certificate demonstrating your knowledge of line management and workplace leadership.
| Line Management | |||
| Module 01: Introduction to Line Management | 00:15:00 | ||
| Module 02: Coaching and Mentoring | 00:26:00 | ||
| Module 03: Supervising, Motivating and Counselling | 00:16:00 | ||
| Module 04: Talent Management | 00:20:00 | ||
| Module 05: Effective Communication Skills | 00:15:00 | ||
| Module 06: Performance Appraisal Management | 00:15:00 | ||
| Module 07: Stress Management | 00:22:00 | ||
| Module 08: Prioritising and Time Management | 00:40:00 | ||
| Module 09: Employee Relations | 00:18:00 | ||
| Module 10: Handling Conflict | 00:15:00 | ||
| Module 11: Employment Law for Line Managers | 00:26:00 | ||
$125 Original price was: $125.$20Current price is: $20. ex VAT
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01 Year of full Course access
Intermediate
Endorsed Certificate of Compleiton


