Call Centre & Customer Service Training
6 Students
Estimating Construction Costs Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Estimating Construction Costs Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become …
Call Centre & Customer Service Training Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Call Centre & Customer Service Training Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.
To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.
The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
- Accredited by CPD
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with Professional voice-over
- Self paced learning and laptop, tablet, smartphone friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Who should take the course
Anyone with a knack for learning new skills can take this Call Centre & Customer Service Training Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Accreditation
All of our courses, including this Call Centre & Customer Service Training Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Course Curriculum
- Module 01: The Basics (I)
- Module 02: The Basics (II)
- Module 03: Phone Etiquette
- Module 04: Types of Questions
- Module 05: Speaking Like a Star
- Module 06: Key Steps
- Module 07: Goal Setting
- Module 08: Closing
- Module 09: Benchmarking
- Module 10: Tools
Original price was: $125.$20Current price is: $20. ex VAT
SAVE 84% - OFFER ENDS SOON
 |
Take All course
for $99-
01 Year of full Course access -
Intermediate
-
Endorsed Certificate of Compleiton
-
EXPIRED of total Unit + Quiz duration -
10 CPD Points
