Recommended renewal: 3 years.
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Social Housing Management
264 Students
Affordable, safe, and well-managed housing plays an important role in building strong and inclusive communities across Canada. This Social Housing Management course introduces the key principles of managing social housing, helping learners understand tenant relations, property management, housing operations, and community engagement within Canada’s housing sector. Whether you’re new to housing services or already working in property management, community support, …
Affordable, safe, and well-managed housing plays an important role in building strong and inclusive communities across Canada. This Social Housing Management course introduces the key principles of managing social housing, helping learners understand tenant relations, property management, housing operations, and community engagement within Canada’s housing sector.
Whether you’re new to housing services or already working in property management, community support, or local government, this course develops your understanding of tenant management, rental administration, housing maintenance, conflict resolution, and resident engagement. These skills are valuable in non-profit housing organisations, municipal housing providers, housing co-operatives, and community housing agencies across Canada.
Study online at your own pace with the flexibility to learn around your schedule. Earn a certificate that demonstrates your commitment to expanding your knowledge of social housing management and take the next step towards a rewarding career in the housing sector.
Please note: This Social Housing Management Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
- Extra Included :
- Free Accredited Certificate Included
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Last audited and updated on: 15th April 2026
Sneak Peek
Core Learning Outcomes
- Gain understanding of social housing management principles.
- Understand tenant selection and tenancy management processes.
- Learn how to manage rental income and rent arrears effectively.
- Develop skills in housing maintenance, safety, and security management.
- Build knowledge of resident engagement and community participation.
- Recognise the importance of addressing anti-social behaviour fairly and effectively.
Who Should Take This Course
This course is ideal for:
- Beginners interested in housing services.
- Community housing support workers.
- Property management staff.
- Local government and housing agency employees.
- Individuals changing careers into housing management.
- Anyone interested in Canada's affordable housing sector.
Why Take This Course
- Build valuable knowledge for Canada's growing community housing sector.
- Learn industry-relevant housing management and tenant support practices.
- Study online with a flexible, self-paced learning format.
- Beginner-friendly course suitable for learners from all backgrounds.
- Strengthen career opportunities in housing and community services.
- Earn a recognised certificate to support ongoing career development.
Job Opportunities & Salary (CAD)
- Housing Support Worker CAD $45,000 – $62,000
- Property Administrator CAD $48,000 – $68,000
- Social Housing Coordinator CAD $55,000 – $78,000
- Community Housing Officer CAD $58,000 – $82,000
- Property Manager CAD $60,000 – $90,000
- Social Housing Manager CAD $70,000 – $100,000
Entry Requirements
- No formal qualifications required
- Basic English reading and communication skills
- Basic computer literacy
- Interest in housing, property management, or community services.
- Access to the internet and a digital device.
- Suitable for beginners across Canada.
Accreditation
All of our courses, including this Social Housing Management Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
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Course Curriculum
The detailed curriculum outline of our Social Housing Management is as follows:
Begin by exploring the purpose of social housing and its role in supporting individuals, families, and communities. You’ll gain an understanding of how social housing contributes to affordable living and community well-being across Canada.
Finding and supporting suitable tenants is a key responsibility in housing management. This module explains tenant selection processes, tenancy agreements, communication strategies, and building positive landlord-tenant relationships.
Effective financial management helps ensure long-term housing sustainability. You’ll learn about rent collection, monitoring rental income, addressing arrears, and working constructively with tenants facing financial difficulties.
Well-maintained properties create safer and healthier living environments. This section covers maintenance planning, property inspections, safety responsibilities, repairs, and security measures that support residents and housing assets.
Strong communities are built through active participation. You’ll explore ways to encourage resident engagement, gather feedback, support community initiatives, and strengthen relationships between housing providers and tenants.
Managing conflict fairly is an important part of housing management. This module explains how to respond to complaints, investigate anti-social behaviour, resolve disputes, and promote respectful, inclusive communities.
Complete the course by exploring career pathways within Canada’s housing sector. You’ll learn about the responsibilities of social housing managers, potential employers, career progression, and the knowledge and personal qualities valued in this growing field.
FAQ
This course is ideal for aspiring housing managers, property administrators, community support workers, local government employees, housing association staff, non-profit workers, and anyone interested in Canada’s affordable housing sector.
Yes. The course is designed for beginners and does not require previous experience in housing management. It also benefits professionals who want to expand their knowledge of tenant relations and community housing operations.
You’ll learn about social housing principles, tenant selection and management, rent collection and arrears, property maintenance, safety and security, resident engagement, managing anti-social behaviour, and career opportunities in the housing sector.
Successful social housing managers need strong communication, problem-solving, conflict resolution, organisation, tenant relationship management, property administration, and decision-making skills. Understanding housing policies and community engagement is also valuable.
Yes. Canada’s growing demand for affordable housing has increased the need for skilled professionals who can manage housing programs, support tenants, and oversee residential properties. Opportunities exist with municipal housing providers, non-profit organisations, housing co-operatives, Indigenous housing organisations, and community housing agencies.
Yes. While this course does not provide a licence or guarantee employment, it builds foundational knowledge that can support careers in social housing, property administration, housing support services, and community development.
Excellent
4.8/5
4.7 Average - 87 Reviews
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Original price was: $125.$20Current price is: $20. ex VAT
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for $99-
01 Year of full Course access -
Level 3
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Endorsed Certificate of Compleiton
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3 hours, 14 minutes of total Unit + Quiz duration -
10 CPD Points
