Sales: Psychology Of Customers

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Sales: Psychology of Customers Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Sales: Psychology of Customers Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. …

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Curriculum

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Sales: Psychology of Customers Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Sales: Psychology of Customers Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Course Curriculum

The detailed curriculum outline of our Sales: Psychology of Customers Course is as follows:

Introduction

Promotional video
Introduction
Don’t buy this unless…
What are we, if not salespeople?
Good and bad salespeople
Commercial realities
Dysfunctional selling has led to dysfunctional buying
Who is your ‘Avatar’?
Your customer’s journey

Introducing A.S.K - concentrating on 'A' for ATTRACT.

Section 2 lecture 1: Introduction to ASK
Section 2 Lecture 2: The Marketing Function
S2 L3 The Hunter
S2 L4 Referrals
S2 L5 How your marketing ‘lands’ with your customer
S2 L6 Leveraging your contacts

Section 3 The 'S' of A.S.K. - SERVING

S3 L1
S3 L2 The Decision Making Unit (DMU)
S3 L3 The value of VALUE
S3 L4
S3 L5 Customer Care – a conversation (not a ‘sale’)
S3 L6
S3 L7
S3 L8 How to get back IN with a client

Section 4 The K of A.S.K

S4 L1 Introduction the the K or KEEP element
S4 L2 Your authority
S4 L3
S4 L4 NON sales contact
S4 L5 Why ASKING for referrals works so well

Section 5 ...And lastly...

S5 L1

Course Curriculum

Introduction
	Promotional video	00:03:00
	Introduction	00:05:00
	Don’t buy this unless…	00:03:00
	What are we, if not salespeople?	00:04:00
	Good and bad salespeople	00:04:00
	Commercial realities	00:04:00
	Dysfunctional selling has led to dysfunctional buying	00:03:00
	Who is your ‘Avatar’?	00:05:00
	Your customer’s journey	00:05:00
Introducing A.S.K - concentrating on 'A' for ATTRACT.
	Section 2 lecture 1: Introduction to ASK	00:05:00
	Section 2 Lecture 2: The Marketing Function	00:06:00
	S2 L3 The Hunter	00:06:00
	S2 L4 Referrals	00:06:00
	S2 L5 How your marketing ‘lands’ with your customer	00:05:00
	S2 L6 Leveraging your contacts	00:04:00
Section 3 The 'S' of A.S.K. - SERVING
	S3 L1	00:04:00
	S3 L2 The Decision Making Unit (DMU)	00:04:00
	S3 L3 The value of VALUE	00:05:00
	S3 L4	00:06:00
	S3 L5 Customer Care – a conversation (not a ‘sale’)	00:07:00
	S3 L6	00:04:00
	S3 L7	00:04:00
	S3 L8 How to get back IN with a client	00:06:00
Section 4 The K of A.S.K
	S4 L1 Introduction the the K or KEEP element	00:06:00
	S4 L2 Your authority	00:05:00
	S4 L3	00:06:00
	S4 L4 NON sales contact	00:05:00
	S4 L5 Why ASKING for referrals works so well	00:04:00
Section 5 ...And lastly...
	S5 L1	00:01:00