Recommended renewal: 3 years.
Our certifications have no expiry dates, but we recommend renewing them to stay up to date with industry best practices.
Problem Solving Skills
327 Students
Ever noticed how two people can face the same workplace problem in Canada—and get completely different results? One stays stuck in confusion, while the other quietly breaks the issue down and finds a workable solution. The difference is rarely intelligence; it’s structure. This Problem Solving Skills course is built to train that structure of thinking. Designed for professionals, students, supervisors, …
Ever noticed how two people can face the same workplace problem in Canada—and get completely different results? One stays stuck in confusion, while the other quietly breaks the issue down and finds a workable solution. The difference is rarely intelligence; it’s structure. This Problem Solving Skills course is built to train that structure of thinking.
Designed for professionals, students, supervisors, and anyone working in fast-paced Canadian environments, the course goes beyond “thinking positively” and focuses on how problems are actually unpacked, analysed, and resolved. You’ll explore how critical thinking shapes judgement, how decisions are influenced by bias, and how real-world workplace problems are approached in business, healthcare, administration, customer service, and operations roles.
By the end, learners gain a repeatable way of thinking—not just answers to problems, but a method for handling unfamiliar situations with clarity. Study online at your own pace and earn a recognised certificate that supports your professional growth in Canada’s competitive job market.
Please note: This Problem Solving Skills Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
- Extra Included :
- Free Accredited Certificate Included
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Last audited and updated on: 15th April 2026
Sneak Peek
Learning Outcomes
- Understanding of structured critical thinking frameworks in real workplace situations
- Understand how cognitive bias affects everyday decision-making
- Learn how to break complex problems into smaller, manageable parts
- Develop skills in evaluating multiple solutions before choosing an action
- Build knowledge of advanced reasoning techniques used in professional environments
- Improve decision-making confidence under pressure and uncertainty
Who This Course Is For
This course is ideal for:
- Employees dealing with daily workplace challenges and decisions
- Supervisors responsible for team performance and workflow issues
- Students preparing for Canada’s job market
- Administrative and customer service professionals
- Individuals shifting into leadership or coordination roles
- Anyone who wants to think more clearly under pressure
Why Take This Course
- Helps you move from reactive thinking to structured decision-making
- Builds analytical thinking valued across Canadian employers
- Focuses on real workplace-style scenarios, not theory alone
- Designed for beginners but useful even for experienced professionals
- Improves confidence when dealing with uncertainty or pressure
- Provides a certificate that supports career development across industries
Job Opportunities & Salary (CAD)
- Business Analyst – CAD $70,000 – $110,000
- Operations Coordinator – CAD $55,000 – $85,000
- Project Coordinator – CAD $58,000 – $88,000
- Customer Operations Specialist – CAD $50,000 – $80,000
- Team Supervisor – CAD $60,000 – $95,000
- Administrative Manager – CAD $65,000 – $105,000
Entry Requirements
- No formal qualifications required
- Basic English reading and communication skills
- Basic computer literacy
- Interest in improving thinking and decision-making ability
- Access to internet and a digital device
- Suitable for beginners in Canada
Accreditation
All of our courses, including this Problem Solving Skills Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
↻
Course Curriculum
Most people react to problems before they understand them. This module trains you to pause that reaction and examine what is actually happening. You’ll explore how assumptions form, how evidence is evaluated, and how clearer thinking starts with better questioning.
This is where thinking becomes more deliberate. You’ll learn how professionals challenge their own reasoning, spot hidden assumptions, and separate emotional judgement from logical analysis. It’s about upgrading your thinking from “quick answers” to “structured reasoning.”
Not every problem looks like a problem at first. This module focuses on identifying the real issue behind surface-level symptoms. You’ll learn how to break down complex situations, map causes and effects, and build practical solution pathways instead of guesswork.
Every decision carries trade-offs—time, cost, risk, and impact. This module teaches how to evaluate options in a structured way rather than relying on instinct alone. You’ll explore how to compare outcomes, reduce decision bias, and choose actions with greater clarity in real workplace conditions.
FAQ
Experience gives exposure, but problem-solving skill is the ability to consistently analyse unfamiliar situations and choose effective responses using a structured approach.
Most difficulties come from reacting too quickly, relying on assumptions, or focusing on symptoms instead of root causes.
Yes. The methods taught apply to office environments, healthcare settings, customer service roles, logistics, and management positions across Canada.
No. It focuses on real-world thinking patterns, decision frameworks, and practical workplace scenarios.
Yes. Strong problem-solving is one of the key skills expected in supervisory and leadership positions across industries.
Yes. A certificate is awarded upon successful completion of the course.
Excellent
4.8/5
4.7 Average - 98 Reviews
★ Reviews
Previous
Next
Original price was: $125.$20Current price is: $20. ex VAT
SAVE 84% - OFFER ENDS SOON
 |
Take All course
for $99-
01 Year of full Course access -
Intermediate
-
Endorsed Certificate of Compleiton
-
1 hour, 29 minutes of total Unit + Quiz duration -
10 CPD Points
