Recommended renewal: 3 years.
Our certifications have no expiry dates, but we recommend renewing them to stay up to date with industry best practices.
Office Skills
742 Students
The Office Skills course is designed to help learners build a strong foundation in essential administrative and workplace support abilities used across Canadian offices, schools, healthcare clinics, and corporate environments. It introduces key day-to-day skills needed to manage tasks efficiently, communicate professionally, and support smooth office operations in both public and private sector settings. This course is suitable for beginners …
The Office Skills course is designed to help learners build a strong foundation in essential administrative and workplace support abilities used across Canadian offices, schools, healthcare clinics, and corporate environments. It introduces key day-to-day skills needed to manage tasks efficiently, communicate professionally, and support smooth office operations in both public and private sector settings.
This course is suitable for beginners as well as individuals looking to improve their existing administrative capabilities. Learners develop core competencies such as organisation, self-management, planning, and effective communication—skills commonly required in office assistant, receptionist, and administrative support roles across Canada’s job market.
With flexible online learning, this programme allows learners to study at their own pace while gaining structured knowledge relevant to real workplace situations. Upon completion, learners gain practical awareness that supports entry into office-based roles and improves employability in Canada’s growing administrative and service sectors.
- Accredited by CPD
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Learning Outcomes
- Understand basic office procedures used in Canadian workplaces and administrative settings
- Improve self-management to handle tasks, time, and daily responsibilities effectively
- Apply organising and planning skills to manage schedules, documents, and workflows
- Develop clear communication and rapport-building skills for professional environments
- Gain confidence in handling routine office support duties in real workplace situations
- Prepare for entry-level administrative roles across Canada’s office-based sectors
Last audited and updated on: 10th May 2026
Sneak Peek
Who should take the course
- Beginners learning communication basics
- Students and job seekers
- Working professionals
- Customer service staff
- Healthcare and support workers
- Anyone improving speaking confidence
Job Opportunities & Salary (CAD)
- Office Administrator – CAD $45,000 – $70,000
- Administrative Assistant – CAD $40,000 – $60,000
- Receptionist – CAD $35,000 – $50,000
- Office Coordinator – CAD $48,000 – $72,000
- Data Entry Clerk – CAD $38,000 – $55,000
- Executive Assistant (Entry Level) – CAD $50,000 – $80,000
Accreditation
All of our courses, including this 120 hours TEFL (TESOL), are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost $9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
↻
Accreditation
All of our courses, including this Office Skills, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Course Curriculum
The detailed curriculum outline of our Office Skills is as follows:
Module 1: Core Office Skills
Introduces the essential skills needed to work in an office environment, including basic administrative tasks and workplace responsibilities. It helps learners understand how modern offices operate in Canada. This module builds the foundation for all other topics in the course.
Module 2: Self-Management
Focuses on managing personal tasks, time, and responsibilities effectively in a professional setting. Learners develop discipline and learn how to stay organised under workplace pressure. It supports better productivity and reliability at work.
Module 3: Organising and Planning (i)
Covers the basics of organising daily tasks, schedules, and workplace activities. Learners are introduced to simple planning techniques used in office environments. It helps improve efficiency and task prioritisation.
Module 4: Organising and Planning (ii)
Builds on advanced planning methods for managing multiple tasks and deadlines. It focuses on improving workflow management and structured working habits. Learners gain confidence in handling more complex office responsibilities.
Module 5: Rapport Building
Explores how to build positive working relationships with colleagues and clients. It highlights communication skills and professional behaviour in office settings. This module helps create a supportive and cooperative workplace environment.
FAQ
These are the nine skills that employers are looking for:
Reading.
Writing.
Numeracy.
Digital skills.
Problem solving.
Communication.
Creativity and innovation.
Collaboration.
The most valued skills include proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), strong verbal and written communication, organization, time management, and attention to detail.
Yes, there is a high demand for administrative professionals across various industries, including finance, healthcare, and retail.
Office administrators in Canada often earn an average wage of $20–$30 per hour, depending on the company and location.
Many roles require an Ontario High School Diploma or equivalent. However, completing a specialized office administration program or obtaining certification can improve job prospects.
Yes, the Government of Canada offers free online assessment tools and resources to help workers build “Skills for Success,” including digital skills, communication, and problem-solving.
Excellent
4.8/5
4.7 Average - 133 Reviews
★ Reviews
Previous
Next
Original price was: $125.$20Current price is: $20. ex VAT
SAVE 84% - OFFER ENDS SOON
 |
Take All course
for $99-
01 Year of full Course access -
Intermediate
-
Endorsed Certificate of Compleiton
-
1 hour, 24 minutes of total Unit + Quiz duration
