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Hotel and Catering Management - CPD Certified
287 Students
16 others bought this course in the last 24 hours! The Hotel and Catering Management Course is a CPD accredited, industry-recognised course designed for professionals in the food, catering and hospitality industry. It is an advanced training programme ideal for those looking to gain the credentials to work in a management role, with step-by-step guidance on how to oversee operations …
The Hotel and Catering Management – CPD Certified course is suitable for hospitality beginners, hotel and restaurant staff, career changers, and professionals seeking structured knowledge. It covers hotel and catering operations in Canada, including front office administration, housekeeping, food and beverage service, recruitment, staff training, and food safety.
Learners develop an understanding of how hospitality departments work together to support efficient operations and positive guest experiences. Topics include food hazards, storage, cleaning, contamination control, security, and service management. This knowledge can support career development in hotels, restaurants, resorts, catering companies, cafés, banquet venues, and other food service organisations.
The programme is delivered through flexible, self-paced online learning with lifetime access, mobile-friendly modules, interactive content, and tutor support. Learners receive an Instant Free CPD Certificate, with an optional QLS Endorsed Certificate available under applicable terms. It is a convenient way to build relevant hospitality knowledge and prepare for future opportunities in Canada’s service industry.
- Extra Included :
- Free Accredited Certificate Included
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Last audited and updated on: 28th August 2026
Sneak Peek
Core Learning Outcomes
- Explain the structure of the hotel industry
- Understand hospitality recruitment and selection
- Explore employee development and training
- Understand front office operations
- Examine housekeeping, engineering, and security
- Understand food and beverage management
- Recognise key food safety hazards
- Understand food storage, cleaning, and contamination control
Who Should Take This Course
The programme is designed for learners interested in hospitality operations and management.
It can support both newcomers and existing hospitality professionals seeking broader knowledge.
- Hospitality beginners
- Hotel and restaurant employees
- Catering and food service staff
- Aspiring hotel managers
- Hospitality supervisors and team leaders
- Career changers entering hospitality
Why Take This Course
- Covers hotel and catering management from multiple operational perspectives
- Includes front office, housekeeping, security, and food and beverage topics
- Explores recruitment, training, and employee development
- Builds awareness of food safety and contamination hazards
- Covers food storage, spoilage, cleaning, and food poisoning prevention
- Includes CPD certification and optional QLS Endorsed certification
Job Opportunities & Salary (CAD)
- Hotel Manager: CAD$79,040/year
- Hotel General Manager: CAD$88,150/year
- Restaurant Manager: CAD$54,080/year
- Food Services Manager: CAD$54,080/year
- Food Service Supervisor: CAD$39,520/year
- Restaurant Supervisor: CAD$39,520/year
- Accommodation Operations Manager: CAD$79,040/year
- Catering Operations Manager: CAD$54,080/year
Entry Requirements
- Basic English reading ability
- Interest in hospitality
- Basic computer skills
- Ability to study independently
- No previous management qualification required
- Suitable for beginners and existing staff
Accreditation
dAll of our courses, including this Hotel and Catering Management – CPD Certified, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
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Course Curriculum
This module introduces the hotel industry and its main areas of operation. Learners explore how accommodation businesses are structured and how departments work together to deliver services to guests.It provides a foundation for understanding the operational and managerial topics covered throughout the programme.
This module examines recruitment and selection within hospitality organisations. Learners explore the importance of identifying suitable candidates, considering role requirements, and supporting effective staffing decisions.It also introduces the role that recruitment plays in building teams capable of maintaining consistent hospitality operations.
Learners explore employee development and training in hospitality settings. The module considers why staff development matters and how structured learning can support employee performance and organisational objectives.
This module focuses on front office operations, one of the most visible areas of a hotel. Learners explore the role of front office teams and their contribution to guest communication, coordination, and daily hotel operations.The content helps learners understand how front office activities connect with other hotel departments.
Learners examine the management of three important operational areas: housekeeping, engineering, and security. The module considers how these functions contribute to guest comfort, property maintenance, safety, and smooth hotel operations.Understanding the relationship between these departments can help learners appreciate the coordination required within a hotel environment.
This module introduces the management of food and beverage operations within hospitality businesses. Learners explore the role of food service teams and the operational considerations involved in delivering food and beverage services.It provides useful context for learners interested in hotel restaurants, catering operations, cafés, banquets, and other hospitality food services.
Learners are introduced to fundamental food safety principles and the importance of legal compliance in food service environments. The module explores responsibilities associated with handling and serving food safely.Because Canadian food-safety requirements can vary by jurisdiction, learners should also consult the applicable provincial or territorial rules for their workplace.
This module explores bacteria and other microbiological hazards that can affect food safety. Learners consider how contamination can occur and why appropriate food-handling practices are important.
Learners examine three important categories of food-safety hazards: physical, chemical, and allergenic. The module considers how these hazards can enter food and why controls are important during preparation, storage, and service.
This module introduces food poisoning, its potential causes, and measures used to reduce associated risks. Learners explore the importance of safe food handling, appropriate controls, and good hygiene practices.
Learners explore the causes and characteristics of food spoilage and the importance of appropriate food storage. The module considers how storage conditions can influence food quality and safety.
The final module focuses on cleaning within hospitality and catering environments. Learners explore why effective cleaning is essential for hygiene, food safety, guest environments, and overall operational standards.
FAQ
Hotel and catering management involves coordinating the people, services, and operations required to run hospitality businesses effectively. It can include front office management, housekeeping, food and beverage operations, recruitment, staff development, and food safety. The exact responsibilities depend on the organisation and role.
A hotel and catering management course can cover hotel operations, recruitment, employee development, front office procedures, housekeeping, security, food and beverage management, and food safety. This programme also covers microbiological hazards, allergens, food poisoning, food storage, spoilage, and cleaning.
Hospitality offers career opportunities across hotels, restaurants, resorts, catering businesses, and food service organisations. Canadian Job Bank currently reports CAD$38.00/hour as the national median wage for hotel managers and CAD$26.00/hour for restaurant and food service managers, although prospects and earnings vary by location and role.
Not necessarily. This programme is designed to be beginner-friendly and does not require a specific previous hospitality qualification. It can also be useful for existing hospitality employees who want to broaden their understanding of management and operational functions.
Requirements vary according to the position and employer. Hotel management roles may require hospitality education, management experience, or a combination of relevant education and industry experience. Learners should check the requirements listed by individual Canadian employers and the relevant occupation profile before applying.
Canadian Job Bank currently lists a national median wage of CAD$38.00 per hour for hotel managers. The reported national range is approximately CAD21.54toCAD71.15 per hour, with wages varying according to location, experience, employer, and level of responsibility.
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Original price was: $125.$20Current price is: $20. ex VAT
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Take All course
for $99-
01 Year of full Course access -
Level 2
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Endorsed Certificate of Compleiton
-
5 hours, 18 minutes of total Unit + Quiz duration -
10 CPD Points
