In module one, we will start by learning the definition of facilitation and the role of a facilitator in business.

In module two, we will explore what it means to facilitate meetings and how facilitation plays an important role in the smooth running of a meeting.

On module four, we will learn the differences between process and content facilitation and how to facilitate great group processes.

In module four, we will take an in-depth look at the different ways we can lay the groundwork for more effective meetings.

In module five, we will look at two prominent figures in team development and how we can incorporate their theories for productive business meetings.

In module six, we will learn some techniques for building consensus to facilitate the decision-making process.

On module seven, we will explore the ways that a facilitator can guide a group towards reaching a conclusion and consensus decision.

In module eight, we will develop essential communication skills to be able to effectively manage meetings with difficult people.

In module nine, we will take a further look at meeting conflict and the ways of eliminating group dysfunction.

In module ten, we will explore the strategies used to help teams overcome challenges and the types of intervention used to solve conflicts.

In the final module, we will familiarise with a range of intervention techniques for fostering learning and increasing productivity in teams.