213 Students
Behind every successful executive is an organised and efficient professional keeping operations running smoothly. This Executive PA (Admin, Secretarial & PA) course equips learners with the administrative, communication, and organisational skills needed to support managers, executives, and teams across Canada’s corporate, healthcare, education, government, and non-profit sectors. Whether you are starting an administrative career or looking to strengthen your office …
Behind every successful executive is an organised and efficient professional keeping operations running smoothly. This Executive PA (Admin, Secretarial & PA) course equips learners with the administrative, communication, and organisational skills needed to support managers, executives, and teams across Canada’s corporate, healthcare, education, government, and non-profit sectors.
Whether you are starting an administrative career or looking to strengthen your office support skills, this course covers business communication, meeting coordination, travel arrangements, record management, scheduling, customer service, and office administration. These skills are highly valued in Canadian workplaces where Executive Assistants, Administrative Assistants, Office Coordinators, and Personal Assistants play a key role in daily business operations.
Study online at your own pace and gain a recognised certificate that supports career development and workplace progression. Build the confidence and knowledge needed to thrive in modern Canadian office environments and take the next step towards a rewarding administrative career.
Please note: This Executive PA (Admin, Secretarial & PA) Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
By the end of the Executive PA (Admin, Secretarial & PA) Course, learners will be able to:
All of our courses, including this Executive PA (Admin, Secretarial & PA) Course Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
The detailed curriculum outline of our Executive PA (Admin, secretarial & PA) is as follows:
Step into the world of executive support by exploring the responsibilities of a Personal Assistant. Learn how PAs contribute to organisational efficiency and support leadership teams in Canadian workplaces.
First impressions often begin with a phone call. This module focuses on professional telephone etiquette, call handling techniques, message management, and communication best practices.
As a PA, you often serve as the first point of contact for clients and stakeholders. Discover how to represent executives and organisations professionally while maintaining a positive corporate image.
Efficient document and package management remains important in many organisations. Learn procedures for handling incoming and outgoing mail, courier services, and business correspondence.
Business travel requires careful planning and coordination. This module covers booking transportation, accommodation, itineraries, and managing travel-related logistics for executives and teams.
Successful meetings depend on effective preparation. Explore how to coordinate meetings, prepare agendas, manage logistics, and support conferences in professional settings.
Managing competing priorities is a core responsibility of administrative professionals. Learn strategies for improving productivity, prioritising tasks, and managing busy schedules efficiently.
Accurate records help organisations operate effectively and meet compliance requirements. This module examines filing systems, document organisation, data management, and record retention practices.
Clear written communication is essential in every workplace. Develop skills for writing professional emails, reports, memos, letters, and other business documents.
Strong organisational abilities help professionals stay productive and efficient. Discover techniques for managing workloads, coordinating activities, and maintaining smooth office operations.
Effective communication supports teamwork, customer interactions, and executive support. Learn verbal, non-verbal, and interpersonal communication techniques used in professional environments.
Many administrative roles involve interacting with clients, visitors, and stakeholders. This module focuses on delivering positive customer experiences while maintaining professionalism.
Keeping executives and teams organised requires careful planning. Learn how to manage calendars, coordinate appointments, schedule events, and avoid common scheduling conflicts.
Administrative professionals often assist with basic financial tasks. Explore invoicing procedures, petty cash management, record keeping, and maintaining accurate financial documentation.
An Executive PA provides administrative and organisational support to executives, managers, and business leaders. Responsibilities often include scheduling, communication, meeting coordination, travel arrangements, and office administration.
Yes. The course is designed for learners with little or no previous experience in administration or executive support roles.
The course develops administrative and organisational knowledge commonly used in offices, corporations, healthcare organisations, educational institutions, and government departments across Canada.
Executive Assistants benefit from strong communication, organisation, time management, customer service, scheduling, and record-keeping abilities.
Administrative and office support roles continue to be important across a wide range of Canadian industries, creating opportunities for organised and detail-oriented individuals.
Yes. Learners receive a certificate upon successful completion of the course.
| Executive PA (Admin, secretarial & PA) | |||
| Module 01: Introduction to Personal Assistant | 00:18:00 | ||
| Module 02: Business Telephone Skills | 00:19:00 | ||
| Module 03: Representing Your Boss and Company | 00:34:00 | ||
| Module 04: Mail Services and Shipping | 00:25:00 | ||
| Module 05: Travel Arrangements | 00:24:00 | ||
| Module 06: Organising Meeting and Conferences | 00:26:00 | ||
| Module 07: Time Management | 00:35:00 | ||
| Module 08: Record Keeping and Filing Systems | 00:28:00 | ||
| Module 09: Business Writing Skills | 00:40:00 | ||
| Module 10: Organisational Skills | 00:25:00 | ||
| Module 11: Communication Skills | 00:25:00 | ||
| Module 12: Customer Service | 00:16:00 | ||
| Module 13: Effective Planning and Scheduling | 00:47:00 | ||
| Module 14: Invoicing/Petty Cash | 00:27:00 | ||
| Google Review | |||
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01 Year of full Course access
Intermediate
Endorsed Certificate of Compleiton


