324 Students
The event and hospitality industries are major contributors to Canada’s tourism, accommodation, entertainment, and business sectors. This Event and Hospitality Management course provides learners with a comprehensive understanding of event planning, hospitality operations, customer service, and hotel management principles. Whether organising corporate events, managing hospitality services, or enhancing guest experiences, this course offers valuable knowledge for success in these dynamic …
The event and hospitality industries are major contributors to Canada’s tourism, accommodation, entertainment, and business sectors. This Event and Hospitality Management course provides learners with a comprehensive understanding of event planning, hospitality operations, customer service, and hotel management principles. Whether organising corporate events, managing hospitality services, or enhancing guest experiences, this course offers valuable knowledge for success in these dynamic industries.
Suitable for beginners and existing hospitality professionals, the course explores event coordination, staffing, vendor management, hotel operations, food and beverage management, customer satisfaction, and hospitality technology. Learners can apply these skills in hotels, resorts, conference centres, event venues, tourism businesses, and hospitality organisations across Canada.
Study online at your own pace and gain industry-relevant knowledge that can support career growth in hospitality and event management. Enrol today and take the next step towards a rewarding career in service excellence and event coordination.
Please note: This Digital Marketing Course Event and Hospitality Management Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
This course is ideal for:
dAll of our courses, including this Event and Hospitality Management, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
The detailed curriculum outline of our Event and Hospitality Management course is as follows:
Begin by exploring the wide variety of events organised across different industries. Learn about corporate events, conferences, exhibitions, social gatherings, and hospitality-focused functions, along with their unique planning requirements.
Discover creative techniques used to generate event concepts and ideas. This module focuses on planning themes, identifying objectives, and developing memorable experiences that align with client or organisational goals.
Learn about the important role support staff play in successful event execution. Explore responsibilities, coordination methods, and strategies for ensuring smooth operations before, during, and after events.
Gain insight into the technical teams responsible for event production. Learn how audiovisual services, lighting, sound systems, and technical support contribute to successful event experiences.
Explore the process of sourcing, selecting, and managing vendors. This module examines supplier relationships, service coordination, contracts, and quality management for event success.
Develop organisational skills essential for event management. Learn how planning schedules, timelines, resources, and budgets can help ensure efficient event delivery.
Examine the activities that take place after an event concludes. Learn about event evaluation, feedback collection, reporting, and identifying opportunities for future improvement.
Transition into hospitality management by exploring the foundations of guest services, hospitality operations, and the role of customer-focused service within the industry.
Gain an understanding of hotel operations and the structure of the accommodation sector. Learn about hotel departments, services, and factors influencing guest experiences.
Explore the functions of front office management, including guest reception, reservations, communication, and service delivery. Learn how front office teams contribute to customer satisfaction.
Discover the operational aspects of food and beverage services within hospitality environments. Learn about service quality, coordination, menu planning considerations, and operational efficiency.
Understand the importance of delivering exceptional guest experiences. This module explores customer expectations, service quality, complaint resolution, and strategies for building loyalty.
Conclude the course by examining how technology is transforming the hospitality industry. Learn about digital booking systems, online customer engagement, hospitality software, and emerging industry trends.
An Event and Hospitality Management course teaches the principles of event planning, hospitality operations, hotel management, customer service, and guest experience management.
Yes. The course is designed for beginners and provides a comprehensive introduction to both event management and hospitality operations.
You will learn about event planning, vendor coordination, staffing, hotel operations, front office management, food and beverage services, customer satisfaction, and hospitality technology.
Career opportunities include Event Coordinator, Hospitality Supervisor, Hotel Manager, Front Office Manager, Food and Beverage Manager, and Event Manager.
Yes. The course includes modules on the hotel industry, front office operations, food and beverage management, and customer satisfaction.
Yes. Upon successful completion, you will receive a certificate demonstrating your knowledge of event and hospitality management.
| Module 1: Types of Events | |||
| Types of Events | 00:09:00 | ||
| Module 2: Brainstorming | |||
| Brainstorming | 00:08:00 | ||
| Module 3: Support Staff | |||
| Support Staff | 00:07:00 | ||
| Module 4: Technical Staff | |||
| Technical Staff | 00:07:00 | ||
| Module 5: Vendors | |||
| Vendors | 00:07:00 | ||
| Module 6: Get Organized | |||
| Get Organized | 00:07:00 | ||
| Module 7: Post Event Activities | |||
| Post Event Activities | 00:07:00 | ||
| Module 8: Introduction to Hospitality Management | |||
| Introduction to Hospitality Management | 00:22:00 | ||
| Module 9: An Overview of Hotel Industry | |||
| An Overview of the Hotel Industry | 00:16:00 | ||
| Module 10: Management of Front Office Operations | |||
| Management of Front Office Operations | 00:17:00 | ||
| Module 11: Management of Food and Beverage Operations | |||
| Management of Food and Beverages Operations | 00:18:00 | ||
| Module 12: Customer Satisfaction | |||
| Customer Satisfaction | 00:21:00 | ||
| Module 13: E-Hospitality and Technology | |||
| E-Hospitality and Technology | 00:22:00 | ||
| Mock Exam | |||
| Mock Exam – Event and Hospitality Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Event and Hospitality Management | 00:20:00 | ||
| Trust Pilot Review | |||
| Trust Pilot Review | 00:00:00 | ||
$199 Original price was: $199.$20Current price is: $20. ex VAT
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01 Year of full Course access
Intermediate
Endorsed Certificate of Compleiton


