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11 others bought this course in the last 24 hours! A clean environment is essential for health, safety, and professionalism — and skilled cleaners are in high demand across homes, offices, and businesses. The Diploma in Cleaning Level 5 equips you with expert knowledge and practical techniques to perform cleaning tasks efficiently, manage cleaning operations, and even start your own …
11 others bought this course in the last 24 hours!
A clean environment is essential for health, safety, and professionalism — and skilled cleaners are in high demand across homes, offices, and businesses. The Diploma in Cleaning Level 5 equips you with expert knowledge and practical techniques to perform cleaning tasks efficiently, manage cleaning operations, and even start your own cleaning business.
With this qualification, you’ll gain confidence in using cleaning tools, handling chemicals safely, and delivering outstanding results that meet professional standards.
In the UK, professional cleaners typically earn £11–£14 per hour, with annual salaries ranging from £22,000 to £30,000. Cleaning supervisors and managers can earn up to £35,000 per year, depending on experience and location.
This comprehensive course begins with Module 1, introducing learners to the basics of cleaning jobs and their importance in different environments. Module 2 explores the wide variety of cleaning roles available, while Module 3 focuses on essential equipment, products, and protective clothing.
From Modules 4 to 8, you’ll study specific cleaning areas — including homes, kitchens, bathrooms, offices, and outdoor spaces. Module 9 teaches how to handle non-routine waste safely, and Module 10 covers chemical safety, keyholding, and alarm code management.
The business-focused modules, from Modules 11 to 17, guide you through starting, managing, and growing your own cleaning business. You’ll learn how to deliver high-quality service, maintain customer satisfaction, manage staff, and apply marketing, sales, and expansion strategies — including insurance, taxation, and equipment investment.
In module one, we will explore the role and responsibilities of a cleaner, covering topics such as typical working hours, cleaning contracts, expected pay, and holidays.
In module two, we will take a look at the different career opportunities in cleaning, discussing cleaning guidelines for new-build homes, pubs, leisure premises, and offices. It also includes window cleaning training and tips for cleaning carpets and upholstery.
In module three, we will familiarise with a range of commercial cleaning equipment and products, with tips on how to store equipment, remove stains from clothing and iron clothes.
In module four, we will explore cleaning standards and techniques for domestic cleaning, including dusting procedures, surface cleaning, mirror cleaning, and maintaining hardwood floors.
In module five, we will learn about domestic and hospitality kitchen cleaning procedures and best practice. It provides practical training on how to clean microwaves, ovens, refrigerators, sinks and other appliances.
In module six, we will learn all about bathroom cleaning and toilet cleaning, with an overview of equipment required. It covers procedures for unclogging drains, fixing showerheads, eliminating mould, washing shower curtains, and other tasks.
In module seven, we will learn the fundamental principles of office cleaning, from how to clean up and organise rubbish, to procedures for cleaning staff toilets, desks, lifts and stairways.
In module eight, we will learn techniques for cleaning external surfaces and areas, with guidance on how to carry out a risk assessment to identify potential safety hazards. It also provides guidance on how to use a commercial pressure washer.
In module nine, we will explore the principles of waste management, taking a look at colour coding systems, PPE, waste transfer control systems, and pharmaceutical disposal.
In module ten, we will learn how to use chemical cleaning equipment correctly and safely, with guidance on how to store chemical products, clean chemical storing and what to do in the case of a chemical emergency.
In module eleven, we will learn what it takes to run a cleaning service and establish a cleaning business from scratch. It covers practical guidance on how to create a business plan, market research, and set a budget.
In module twelve, we will gain a comprehensive understanding of the different aspects of running a cleaning business, from dealing with staff issues to now shows, conduct and ethics.
In module thirteen, we will develop our knowledge of customer satisfaction in the cleaning industry, with tips on how to recognise problems before they occur, as well as deal with client complaints.
In module fourteen, we will explore a range of staff management strategies, with guidance on key topics such as motivating and rewarding staff, how to conduct interviews, training staff and dealing with staff turnover.
In module fifteen, we will learn how to market a cleaning service, with guidance on how to decide locations and offices to target, advertise your services online, network and make the most of opportunities.
In module sixteen, we will explore strategies for business growth and retaining clients, including payroll management training.
In the final module, we will explore the options for insurance purchasing, taking a look at insurance for both cleaners and cleaning businesses, including insurance costs and tax regulations.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated training and learning provision. Please note that it is not an accredited qualification and does not fall under Ofqual regulation. If you are seeking formal recognition, such as entry into higher education, your training provider can guide you. Additional details are also available in the Learner FAQs on the Quality Licence Scheme website.
Upon successfully completing the Diploma in Cleaning Level 5 course, learners will have the option to order an endorsed certificate as evidence of their accomplishment. This Certificate of Achievement is endorsed by the Quality Licence Scheme.
In addition, once you successfully complete your course, you will instantly receive a FREE CPD Accredited Digital Certificate.
Online Training Academy (OTA) operates as an authorised reseller of QLS-endorsed courses provided by Training Express Ltd. Learners enrolling through OTA will be assigned their courses within the OTA platform; however, all assessments, certification, and registration processes are managed and administered directly by Training Express Ltd.
1.Individuals seeking a career in professional cleaning
2.Cleaners aiming to improve skills and responsibilities
3.People interested in starting a cleaning business
4.Supervisors managing cleaning staff or services
5.Entrepreneurs expanding into the cleaning industry
1.Professional Cleaner
2.Cleaning Supervisor
3.Housekeeping Manager
4.Office Cleaning Specialist
5.Commercial Cleaning Contractor
6.Cleaning Business Owner
| Module 1: An Introduction to the Cleaning Job | |||
| Module 01: An Introduction to the Cleaning Job | 00:15:00 | ||
| Module 2: The Diversity of Cleaning Jobs | |||
| Module 02: The Diversity of Cleaning Jobs | 00:21:00 | ||
| Module 3: Cleaning Equipment, Products and Clothing | |||
| Module 03: Cleaning Equipment, Products and Clothing | 00:20:00 | ||
| Module 4: House Cleaning | |||
| Module 04: House Cleaning | 00:20:00 | ||
| Module 5 Food Kitchen and Commercial Kitchen Cleaning | |||
| Module 05: Food Kitchen and Commercial Kitchen Cleaning | 00:16:00 | ||
| Module 6 Bathrooms and Toilets | |||
| Module 06: Bathrooms and Toilets | 00:19:00 | ||
| Module 7 Office Cleaning | |||
| Module 07: Office Cleaning | 00:16:00 | ||
| Module 8 Cleaning External Surfaces and Areas | |||
| Module 08: Cleaning External Surfaces and Areas | 00:15:00 | ||
| Module 9 Dealing with Non-Routine Waste | |||
| Module 09: Dealing with Non-Routine Waste | 00:18:00 | ||
| Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners | |||
| Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners | 00:17:00 | ||
| Module 11 Starting a Cleaning Business and Planning for it | |||
| Module 11: Planning and Starting a Cleaning Business | 00:15:00 | ||
| Module 12 Running the Business with Quality Service | |||
| Module 12: Running the Business with Quality Service | 00:19:00 | ||
| Module 13 Customer Satisfaction | |||
| Module 13: Customer Satisfaction | 00:20:00 | ||
| Module 14 Management of Staff | |||
| Module 14: Management of Staff | 00:20:00 | ||
| Module 15 Marketing, Advertising and Sales | |||
| Module 15: Marketing, Advertising and Sales | 00:21:00 | ||
| Module 16 Expansion Management | |||
| Module 16 : Expanding Your Business | 00:14:00 | ||
| Module 17 Business Insurance, Tax and Additional Equipment | |||
| Module 17: Business Insurance, Tax and Additional Equipment | 00:23:00 | ||
| Mock Exam | |||
| Mock Exam – Level 5 Certificate in Cleaning | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Level 5 Certificate in Cleaning | 00:20:00 | ||
| Trust Pilot Review | |||
| Trust Pilot Review | 00:00:00 | ||
$223.66 ex VAT
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01 Year of full Course access
Diploma
Endorsed Certificate of Compleiton


