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COVID-19: Psychological First Aid
1235 Students
The COVID-19 pandemic created more than a global health crisis—it also triggered widespread emotional distress, uncertainty, and long-term psychological challenges across communities in Canada and around the world. From isolation during quarantine to fear of illness and loss, the mental health impact has been significant across all age groups. This course introduces Psychological First Aid (PFA) as a supportive approach …
The COVID-19 pandemic created more than a global health crisis—it also triggered widespread emotional distress, uncertainty, and long-term psychological challenges across communities in Canada and around the world. From isolation during quarantine to fear of illness and loss, the mental health impact has been significant across all age groups. This course introduces Psychological First Aid (PFA) as a supportive approach to helping individuals cope with stress and emotional strain during and after the pandemic.
Designed for learners interested in mental health support, caregiving, community assistance, and wellbeing services, this course explores the psychological effects of COVID-19 on children, young people, adults, and older populations. It also introduces coping strategies, remote support methods, and internationally recognised guidance used to provide emotional stability in crisis situations across healthcare and community settings in Canada.
Study online at your own pace and gain structured knowledge of psychological support approaches. On completion, you will receive a recognised certificate that demonstrates your understanding of mental health response during public health emergencies.
Please note: This COVID-19: Psychological First Aid Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
- Extra Included :
- Free Accredited Certificate Included
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Self-paced learning and laptop, tablet, smartphone-friendly
- 24/7 Learning Assistance
- Discounts on bulk purchases
Last audited and updated on: 15th April 2026
Sneak Peek
Learning Outcomes
By the end of the COVID-19: Psychological First Aid Course, learners will be able to:
- Examine the psychological impact of COVID-19 across different age groups
- Build understanding of emotional responses linked to quarantine and isolation
- Explore psychological first aid principles used during public health crises
- Develop awareness of stress management and coping strategies
- Understand the mental health needs of children, youth, and older adults
- Recognise remote and community-based mental health support approaches
Who This Course Is For
- Individuals interested in mental health and wellbeing support
- Care workers and community support staff
- Healthcare assistants and frontline support workers
- Teachers and school support staff
- Volunteers working in community or crisis response settings
- Anyone interested in psychological support during emergencies
Why Take This Course
- Understand mental health impacts of COVID-19 across different populations
- Learn foundational Psychological First Aid principles used in crisis support
- Explore practical coping and emotional support strategies
- Gain awareness of remote and community-based mental health approaches
- Study flexibly online at your own pace
- Earn a recognised certificate to support personal and professional development
Job Opportunities & Salary (CAD)
- Mental Health Support Worker – CAD $45,000 – $70,000
- Community Support Worker – CAD $40,000 – $65,000
- Healthcare Support Assistant – CAD $42,000 – $68,000
- Crisis Support Worker – CAD $50,000 – $75,000
- Residential Care Worker – CAD $40,000 – $62,000
- Youth Support Worker – CAD $42,000 – $66,000
Entry Requirements
- No prior mental health qualification required
- Basic English reading and communication skills
- Interest in healthcare, psychology, or community support
- Access to a computer or mobile device with internet
- Ability to engage with sensitive wellbeing topics
- Suitable for beginners and support workers
Accreditation
All of our courses, including this COVID-19: Psychological First Aid Course Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
CPD Accredited
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
QLS Endorsed
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
Association of Healthcare Trainers
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Certification
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
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Course Curriculum
An overview of how Psychological First Aid supports individuals affected by the emotional and psychological challenges of the COVID-19 pandemic. The focus is on understanding basic principles of mental health support during crisis situations.
Explores the wide range of emotional responses experienced during the pandemic, including anxiety, fear, grief, uncertainty, and stress, and how these reactions affected daily life and wellbeing.
Examines the psychological effects of isolation and quarantine, including loneliness, disruption of routine, social withdrawal, and emotional distress caused by restricted movement and separation.
Focuses on how school closures, reduced social interaction, and disrupted routines influenced children’s emotional stability, learning behaviour, and sense of security.
Explores how adolescents and young adults experienced increased pressure, uncertainty about education and careers, and heightened anxiety during the pandemic period.
Highlights the emotional and psychological challenges faced by older adults, including isolation, health-related fears, reduced social contact, and increased vulnerability during COVID-19.
Focuses on supportive interventions used to help children cope with stress, including reassurance techniques, emotional support strategies, and maintaining a sense of routine and stability.
Introduces practical ways individuals managed stress during the pandemic, including emotional regulation, resilience-building techniques, mindfulness approaches, and supportive communication.
Explains how Psychological First Aid is applied during emergencies, focusing on immediate emotional support, active listening, reassurance, and identifying individuals in distress.
Examines how mental health support was delivered through telephone, online platforms, and virtual communication tools when face-to-face interaction was not possible.
Reviews internationally recognised guidance on supporting mental wellbeing during crises, focusing on structured approaches recommended for managing stress, anxiety, and emotional distress during large-scale health emergencies.
FAQ
Courses utilize the Red Cross’s “Look, Listen, Link, Live” model. You will learn how to identify stress, grief, and trauma, maintain personal boundaries, and connect affected individuals with the appropriate community or clinical resources.
The training is adaptable for anyone, including everyday people, parents, and youth, as well as high-stress occupations like first responders and healthcare professionals.
For workplace compliance and most professional requirements in Canada, fully online 100% first aid and CPR certifications are not valid. Provincial occupational health and safety (OH&S) regulators mandate that candidates physically demonstrate practical skills (like chest compressions, bandaging, and using an AED) in front of an instructor.
Psychological First Aid (PFA) Online is 5-hour interactive online course that helps participants learn the core actions of PFA and describes ways to apply them in different post-disaster scenarios and with different survivor needs.
Psychological first aid (PFA) is an evidence-informed approach that is built on the concept of human resilience. PFA aims to reduce stress symptoms and assist in a healthy recovery following a traumatic event, natural disaster, public health emergency, or even a personal crisis.
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01 Year of full Course access -
Intermediate
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Endorsed Certificate of Compleiton
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4 hours, 36 minutes of total Unit + Quiz duration
