255 Students
A well-managed cleaning service goes beyond keeping spaces tidy—it helps create healthier, safer, and more welcoming environments. This Cleaning Training Level 5 course provides comprehensive knowledge of modern cleaning techniques, workplace safety, customer service, and business management, making it ideal for those looking to build a career in Canada’s growing cleaning and facility services industry. Whether you’re starting as a …
A well-managed cleaning service goes beyond keeping spaces tidy—it helps create healthier, safer, and more welcoming environments. This Cleaning Training Level 5 course provides comprehensive knowledge of modern cleaning techniques, workplace safety, customer service, and business management, making it ideal for those looking to build a career in Canada’s growing cleaning and facility services industry.
Whether you’re starting as a cleaner, advancing into a supervisory role, or planning to launch your own cleaning business, this course covers residential and commercial cleaning, chemical safety, waste management, customer care, staff management, and business operations. These skills are valuable across offices, healthcare facilities, schools, hotels, retail spaces, industrial sites, and residential properties throughout Canada.
Study online at your own pace and learn whenever it suits your schedule. Earn a recognised certificate upon completion and take the next step towards a rewarding career or successful cleaning business in Canada.
Please note: This Cleaning Training Level 5 Course only gives you the theoretical knowledge that you need to excel in this field. This Course doesn’t entitle you to practise as a professional in this specific field.
This course is ideal for:
All of our courses, including this Cleaning Training Level 5 Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
All of our courses are accredited by the CPD Quality Standards as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
The Quality Licence Scheme (QLS) is a trusted endorsement framework that certifies high-quality, non-regulated training programmes across various sectors.
The Association of Healthcare Trainers (AoHT) promotes high-quality healthcare training, supporting providers to deliver relevant, industry-aligned education and improve professional standards.
Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost CA$9.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Begin by exploring the cleaning industry and the important role cleaners play in maintaining safe, healthy, and welcoming environments. You’ll also gain an overview of career opportunities available across Canada.
Cleaning professionals work in a wide variety of settings. This module introduces residential, commercial, healthcare, hospitality, industrial, and specialised cleaning roles, highlighting the different skills each environment requires.
Using the right tools improves both efficiency and safety. Learn about common cleaning equipment, chemicals, personal protective equipment (PPE), and how to choose appropriate products for different tasks.
Residential cleaning requires careful attention to detail and organisation. Discover effective methods for cleaning living spaces, bedrooms, kitchens, and common household areas while maintaining high standards.
Clean food preparation areas help protect public health. This module explains cleaning procedures for domestic and commercial kitchens, focusing on hygiene, contamination prevention, and safe working practices.
Bathrooms require specialised cleaning methods to maintain hygiene and reduce the spread of germs. Learn best practices for disinfecting fixtures, surfaces, and high-touch areas safely and effectively.
Professional workplaces require consistent cleaning to support employee wellbeing and productivity. Explore cleaning techniques for offices, meeting rooms, shared workspaces, and reception areas.
Outdoor spaces also require regular maintenance. Learn safe methods for cleaning entrances, walkways, windows, external surfaces, and surrounding areas while maintaining a professional appearance.
Not all waste can be handled in the same way. This module explains how to identify, segregate, and safely manage unusual or potentially hazardous waste in accordance with workplace procedures.
Safety is an essential part of every cleaning role. Discover safe chemical handling practices, secure keyholding responsibilities, and procedures for working with building security and alarm systems.
Turning cleaning skills into a successful business begins with careful planning. Learn how to develop a business plan, identify target markets, and prepare for launching a cleaning service.
Long-term success depends on delivering reliable, consistent service. This module explores quality management, scheduling, client communication, and maintaining high service standards.
Happy customers often become repeat customers. Learn how to build trust, handle feedback professionally, resolve concerns, and create positive client experiences.
As your business grows, effective leadership becomes increasingly important. Explore recruitment, staff training, scheduling, motivation, and performance management within cleaning teams.
A strong marketing strategy helps attract new clients and grow your business. Learn how to promote cleaning services, build your brand, and develop long-term customer relationships.
Business growth requires careful planning. Discover how to expand your services, manage additional staff, increase operational capacity, and maintain service quality during periods of growth.
Finish the course by exploring the importance of insurance, financial planning, equipment investment, and understanding that tax obligations vary by jurisdiction, including the requirements applicable to businesses operating in Canada.
You’ll learn residential and commercial cleaning methods, chemical safety, waste management, customer service, staff supervision, business planning, marketing, and cleaning business operations.
Yes. The cleaning techniques, safety practices, customer service principles, and business management concepts are highly relevant across Canada’s residential, commercial, healthcare, hospitality, and facility services sectors.
Yes. The course includes modules on business planning, quality service, customer satisfaction, marketing, expansion, and operational management. You’ll also be encouraged to understand the licensing, insurance, and tax requirements that apply in your province or territory.
Yes. A dedicated module explains safe chemical handling, personal protective equipment (PPE), workplace safety, and procedures that help reduce risks while cleaning.
Yes. The curriculum covers house cleaning, office cleaning, commercial kitchens, bathrooms, outdoor areas, and specialised cleaning tasks to provide a broad understanding of the industry.
Yes. Upon successful completion, you’ll receive a recognised certificate demonstrating your knowledge of cleaning practices, workplace safety, and cleaning business management.
| Module 1: An Introduction to the Cleaning Job | |||
| Module 01: An Introduction to the Cleaning Job | 00:15:00 | ||
| Module 2: The Diversity of Cleaning Jobs | |||
| Module 02: The Diversity of Cleaning Jobs | 00:21:00 | ||
| Module 3: Cleaning Equipment, Products and Clothing | |||
| Module 03: Cleaning Equipment, Products and Clothing | 00:20:00 | ||
| Module 4: House Cleaning | |||
| Module 04: House Cleaning | 00:20:00 | ||
| Module 5 Food Kitchen and Commercial Kitchen Cleaning | |||
| Module 05: Food Kitchen and Commercial Kitchen Cleaning | 00:16:00 | ||
| Module 6 Bathrooms and Toilets | |||
| Module 06: Bathrooms and Toilets | 00:19:00 | ||
| Module 7 Office Cleaning | |||
| Module 07: Office Cleaning | 00:16:00 | ||
| Module 8 Cleaning External Surfaces and Areas | |||
| Module 08: Cleaning External Surfaces and Areas | 00:15:00 | ||
| Module 9 Dealing with Non-Routine Waste | |||
| Module 09: Dealing with Non-Routine Waste | 00:18:00 | ||
| Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners | |||
| Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners | 00:17:00 | ||
| Module 11 Starting a Cleaning Business and Planning for it | |||
| Module 11: Planning and Starting a Cleaning Business | 00:15:00 | ||
| Module 12 Running the Business with Quality Service | |||
| Module 12: Running the Business with Quality Service | 00:19:00 | ||
| Module 13 Customer Satisfaction | |||
| Module 13: Customer Satisfaction | 00:20:00 | ||
| Module 14 Management of Staff | |||
| Module 14: Management of Staff | 00:20:00 | ||
| Module 15 Marketing, Advertising and Sales | |||
| Module 15: Marketing, Advertising and Sales | 00:21:00 | ||
| Module 16 Expansion Management | |||
| Module 16 : Expanding Your Business | 00:14:00 | ||
| Module 17 Business Insurance, Tax and Additional Equipment | |||
| Module 17: Business Insurance, Tax and Additional Equipment | 00:23:00 | ||
| Mock Exam | |||
| Mock Exam – Cleaning Training Level 5 | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Cleaning Training Level 5 | 00:20:00 | ||
| Trust Pilot Review | |||
| Trust Pilot Review | 00:00:00 | ||
$199 Original price was: $199.$20Current price is: $20. ex VAT
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01 Year of full Course access
Level 5
Endorsed Certificate of Compleiton


